When big pharmaceutical companies decide a drug is no longer profitable, Amdipharm take over, assuring the supply to millions of people is never interrupted. Amdipharm provides medicines to over 80 countries in Europe, Asia and Africa – and all require their own freight, customs and warehouse solutions. When he first came to the company in 2007, Wayne chose a logistics partner with a reputation for taking on difficult, high-value commodities.
“These are potentially life-saving medicines. When we take on a legacy product, it is essential the only change patients see is a slight alteration in the packaging,” says Supply Chain Manager Wayne Middleton. “I knew Maltacourt had the experience and knowledge to take on the challenge.”
True to form, the logistics expert brought their highly-trained staff, secure transport and MHRA-approved warehouse facilities. But they also brought their instinct for adding value.
After demonstrating an aptitude for moving theft-attractive goods securely, Maltacourt quickly became integrated with Amdipharm’s wider operation.
“We’ve put them in direct contact with our third-party suppliers. They know when stock is ready for distribution at the same time as we do,” explains Wayne. “They’ve become an extension of the business.”
Like any other business arm, Maltacourt continually monitor their own performance and share this data with Amdipharm, so Wayne and his team can compare spend with results: “The information they share with me not only keeps me updated, it helps me monitor their delivery against KPIs.”
Always keen to go beyond the bounds of a typical logistics partner, Maltacourt has taken their data-driven approach to another level by completing a comprehensive temperature map of all European road-freight routes.
The move simplifies cold chain supply planning for the pharmaceutical industry, and translates into significant savings for Amdipharm. Maltacourt’s Operations Director John White explains:
“Customers moving heat-sensitive products by road can use the map to understand the ideal ambient temperatures, and so change their freight schedule to reduce the need for special vehicles. We estimate that, by reacting to the temperature map, customers can save almost 50% on their road freight.”